This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"I left feeling happy"

About: Medway Maritime Hospital / Trauma and orthopaedics

(as the patient),

I went for my pre op assement knee, my appointment ws for 3pm got there at 2 20pm, had my weight bloodpressure checked swabs done, nurse very nice, sat down to wait for pre op nurse, luckily it was the a nurse ive seen before, they were lovely and friendly.

I told them what happened at the pre op assement of my teeth. where the nurse accussed me of being a diabetic and on insulin, which i am not, I showed them my blood test results from my doctors, which says normal. They were going to put this in my notes, they told me all the things I wanted to know, as ive had a Authoscopy and repair done on my right knee over 3 years ago, I didnt need another ECG or blood test as ive had these done over 2 weeks ago, I left feeling happy, not like over 2 weeks ago when I left frustrated and in tears,

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 6 years ago
Submitted on 20/09/2017 at 13:37
Published on Care Opinion at 13:53


Thank you for your comments Rosanda, we are pleased that this was a much more positive experience for you this time.

Kindest regards,

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k