"hard to review when i had no treatment, again"

I was referred here for a follow for Retinopathy several months ago, I attended having being told I would have drops and then the back of my eyes photographed, I saw 5 different people, no one could tell me why the drops etc had not been applied, the final person then told me that the camera machine was broken so it wouldn't have happened anyway.

So eventually I was given another appointment, then days before it was cancelled and scheduled for next year, when I queried they said they would ring me back, they didn't and then I got another appointment by post.

I arrived for the appointment today, 12//9/17 to be greeted with a scene of utter chaos, the waiting room was packed and there were patients standing all over the hallways and round the reception desk, the letter had said allow 2 hours for this, my wife took a 3 hour work break which had to be booked in advance, after checking in we waited an hour in packed uncomfortable heat, A very overworked nurse came in and announced it would be an hour and a half, and they would try to get to us all,

I asked was that from our original appointment time or from now, they didn't answer me and repeated their announcement.

As a person who suffers from stress and anxiety and in particular being confined in small rooms with a large number of people, I asked if I could go an get some air she told me if I did I could lose my appointment, I then suffered a panic attack and my wife was forced to lead me out of the building, I went home and rang and cancelled the appointment even though I had already checked in.

I am so worried there is an issue with my eyes and cannot get an appointment to sort it out, I truly cannot go through this again, I even tried to see if I could go private, but as I am on a tiny Civil service pension I cannot afford it