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"Expression of Appreciation"

About: WestMARC (West of Scotland Mobility and Rehabilitation Centre)

(as a staff member posting for a patient/service user),

I wanted to express my appreciation to Nicola (my Prosthetist) for her skills, determination, professionalism, attention to detail and her ability to all with a warm manner and a smile.

I want to thank her for putting up with my nitpicking. I believe she has produced the best fitting limb and socket I have ever had.

I base this on the fact that I can wear it for long periods of time without rubbing, sores or compression pain.

Although the leg is advanced and will be a challenge to master. I believe that the fact is that it is such a good socket will only make the process easier.

Once again Thank You so much to Nicola

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Responses

Response from Heather Richardson, Interim General Manager, Emergency & Acute Medicine, NHS Greater Glasgow & Clyde 6 years ago
Heather Richardson
Interim General Manager, Emergency & Acute Medicine,
NHS Greater Glasgow & Clyde
Submitted on 20/10/2017 at 16:35
Published on Care Opinion at 16:44


Dear Heaer88

Thank you for taking the time to post your story on Care Opinion it really means a lot to us to get feedback on how we deliver our service.

I am glad that you now have a limb that you can wear for extended periods of time and the feedback on the standard of the limb and socket is wonderful.

I will make sure I pass on your feedback to the Nicola who will be delighted to read your comments.

Kind regards

Heather McIntosh

Operational Services Manager

WestMARC

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