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Well done to the NHS for quick turn around and all is well.

Posted By assky

"Well done to the NHS for quick turn around and all is well."

About: DHU Healthcare CIC / NHS 111 Ilkeston Community Hospital

(as a relative),

I took wife to the late Boots chemist near where we live, pharmacist asked many questions and told us to ring 111 as it looks infected.

We rang 111 and had a call from the out of hours GP who asked us to visit the Small Injuries unit at a hospital 10 miles away and be there before 21. 30.

We set off arrived 21. 15 was seen 21. 50 issued with prescription for Antibiotics, crème and anti histamines- back to Boots to get items and home.

Well done to the NHS for quick turn around and all is well.

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Responses

Response from Ilkeston Community Hospital 6 years ago
Ilkeston Community Hospital

Submitted on 08/09/2017 at 13:04
Published on nhs.uk at 13:32

Thank you so much for taking the time to provide this excellent feedback about our Ilkeston Minor Injuries Unit.

I am pleased you and your wife had a good experience.

We try our best to provide a high level of friendly and timely care and we are always encouraged when patients take the time to tell us how we did.

I will ensure the team are made aware of your comments and I hope your wife is making a good recovery.

Kind regards

Chrissy Fairey

Patient Experience Information Officer

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Response from Ellena Stansbury, Patient Experience Co-ordinator, DHU Healthcare CIC 6 years ago
Ellena Stansbury
Patient Experience Co-ordinator,
DHU Healthcare CIC

Submitted on 19/10/2017 at 09:23
Published on Care Opinion at 14:54

Thank you for providing feedback regarding your experience with the NHS 111 Service, provided by DHU Health Care CIC.

I am very happy to hear you have had a good experience with the service and hope your wife is now recovering well.


Kind regards,

Ellena Stansbury

Patient Experience Coordinator
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