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"Cannot praise them enough"

About: Crosshouse Hospital / Stroke Care

(as the patient),

being my first time in hospital had no idea what to expect. The staff in 3E Crosshouse; wow, they have been amazing. Cannot praise them enough. Thanks for everything

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 6 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 04/09/2017 at 16:52
Published on Care Opinion at 17:00


picture of Eunice Goodwin

Dear lacertays78,

I will make sure your praise is shared with the team in 3E. Thank you so much for sharing this, I know the staff will all be very pleased to hear such lovely feedback.

I hope you are recovering well and well done for not needing a hospital until now.

best wishes,

Eunice

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