Attended the department.
Met by the staff at reception and escorted to procedure room. Procedure was fully explained to me including potential issues to watch out for.
The procedure itself was uncomfortable until the local anaesthetic took effect but I was warned of this. It was carried out efficiently and skillfully. I was provided with additional dressings and advice to follow if any concerns.
Staff Nurse David and HCSW Helen were both very reassuring, excellent communication skills put me at ease and they worked well as a team.
They made something I was somewhat apprehensive about much easier to manage.
"They made something I was somewhat apprehensive about much easier to manage."
About: Forth Valley Royal Hospital / Day Surgery Forth Valley Royal Hospital Day Surgery FK5 4WR
Posted by Annie J (as ),
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