This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Terrible communication"

About: Queen Elizabeth The Queen Mother Hospital / General medicine

Not easy trying to get anyone to talk to you about a relative’s condition on CDU. The medical care is fairly good - but they’re not great at involving families or even the patient.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Queen Elizabeth The Queen Mother Hospital 6 years ago
Queen Elizabeth The Queen Mother Hospital
Submitted on 15/09/2017 at 11:30
Published on nhs.uk at 12:30


I am sorry you did not feel it was easy to and you did not receive good communication about your relatives condition.

We would be interested in hearing further about how you feel we could improve this.

If you could contact us we will then use this information to help improve our services.

You can contact the Patient Experience team via ekh-tr.pals@nhs.net or call us on 01227 783145 or 864314.

Thank you.

Opinions
Next Response j
Previous Response k