A relative stayed on Fairfield 2 ward after an operation. I was not that impressed with the care received. There seemed to be no urgency for anything, even things as important as pain medication. They also seemed to be unsure which medication they needed, but considering they had just had an operation, they needed strong medication.
The nurses also at times couldn't remember their name and just feel they couldn't be bothered to remember.
Night times were very loud on the ward, no consideration given for people trying to sleep - lights left on late at night, nurses laughing loudly at nurses station. Overall was not happy with certain things, and even though they came out a few days later, I feel things could have been managed much better, and the nurses have a bit more empathy.
"Nurses could have had a bit more empathy"
About: Croydon University Hospital / General surgery Croydon University Hospital General surgery CR7 7YE
Posted by relative 31 (as ),
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