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"This is Not Progess"

About: Greater Manchester Mental Health NHS Foundation Trust

Having once been under this service I often found my care to be acceptable. When it was time to depart my CPN I was told I would always be able to get support again via RAID, the Crisis Team or a referral back to my Psychiatrist.

It is now over two years since I had a CPN, 3 years since I saw my regular named consultant Psychiatrist and for the last 18 months I have been struggling to keep well. I tried to get a referral back via my GP, I saw some locum who knew nothing about me, threw a box of pills at me and didn’t do a follow up, much to the surprise of my GP!

I saw some Mental Health Practitioner who again knew nothing about me, and prescribed medication (without asking me) that I had previously had a bad reaction to.

I’ve encountered the RAID team twice at A&E, but both times I’ve felt let down.

I am falling fast, unable to function day to day and I have no idea where to go for the help I need.

This is 2017, people with MH problems should not be left feeling this way.

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Responses

Response from Greater Manchester Mental Health NHS Foundation Trust 6 years ago
Greater Manchester Mental Health NHS Foundation Trust
Submitted on 29/01/2018 at 13:36
Published on nhs.uk at 15:04


Thank you for taking the time to write your review. We are very sorry to hear that you have had unsatisfactory contact with different services within the Trust. We aim to provide a high quality service and are always keen to learn from the experiences of our service users. Please give us your feedback to our Customer Care Team at customercare@gmmh.nhs.uk or telephone us on 0161 358 0600 or for free on 0800 587 4793.

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