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my husband received first class care from the whole stroke t...

Posted By Ardail

"my husband received first class care from the whole stroke team"

About: Aberdeen Royal Infirmary / Stroke Scottish Ambulance Service / Emergency Ambulance

(as a relative),

From the minute we called the ambulance

Until my husband's discharge we were 100% happy with his care and treatment. The ambulance arrived within minutes of being called and both of the crew from Ellon were excellent.

They quickly transferred him to A&E at ARI where he immediately had a CT scan and treatment was administered by very efficient staff. Within 2 hours of arriving at hospital he was transferred to ward 402-stroke unit. The staff there are fantastic-nothing is to much trouble for them and my husband received first class care from the whole stroke team. Thankfully myhuband only needed to spend 4 days on the ward but we would like to say a huge thank you to everyone who was involved in his care.

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Responses

Response from Ruth Jones, Nurse Manager, Medicine 1 & 2, NHS Grampian 6 years ago
Ruth Jones
Nurse Manager, Medicine 1 & 2,
NHS Grampian

Submitted on 09/08/2017 at 07:24
Published on Care Opinion at 15:44

Dear Ardail

Thank you for your very kind words about your husbands recent care within Ward 402. It is always nice and very motivating for the staff involved to receive such positive feedback about the care that they provide.

I will ensure that your comments are shared with the stroke team.

I hope that your husband continues to make good progress and recovers well.

Kind Regards

Ruth Jones

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Response from Milne Weir, Regional Director - North, Scottish Ambulance Service 6 years ago
Milne Weir
Regional Director - North,
Scottish Ambulance Service

Submitted on 09/08/2017 at 08:33
Published on Care Opinion at 13:07

Dear Ardail

Thank you for sharing your experience on Care Opinion. I am so pleased to hear about the excellent care your husband received from the ambulance crew and hospital staff.

I would really like to share your feedback with the ambulance crew who cared for your husband but would need a few more details to allow me to identify them. If you are able to provide a few more details you can contact me on milne.weir@nhs.net or on 01463667799.

I do hope that your husband is recovering well from his stroke and wish you and your husband well for the future.

Take care

Milne

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