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"Exceptional care"

About: Northern General Hospital / Cardiology

On the 13 of July I went to A & E with pain which was radiating up into my shoulders, neck and jaw, after assessment I was transferred to Firth 7, and later that day I had an angiogram which determined that I had had a heart attack, the type of heart attack that I had was called a SCAD, which is caused by a tear in an artery.

Apparently this is a rare type of heart attack, so I would like to say a huge thank you to the doctor who performed the angiogram for their skilful diagnosis, and all of the team who helped, the care from doctors and nurses prior to, and following this procedure.

Firth 7 is a credit to everyone who works there, it is so efficiently run, the staff are outstanding, the ward is spotlessly clean, it reminded me of the times when Matrons were in charge and no one ever had anything to complain about.

Every question I asked was answered fully, and I felt completely safe and in good hands.

Once again many thanks for the exceptional care.

Jennifer Pickersill

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 6 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust
Submitted on 08/08/2017 at 15:01
Published on Care Opinion at 15:04


Dear Jennifer

Thank you for taking the time to provide such positive feedback. I was pleased to hear that a diagnosis was made promptly and you received a very high standard of care. I will of course pass on your compliments to the staff involved who are always happy to receive such kind words.

Kind regards

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