I injured my foot in April 2016 and saw my GP who didn't feel an x-ray was necessary and gave me a card with details of the MSK Centre in Ayr to self refer. The trauma to my foot eased for a while, swelling and bruising went away but the pain did not.
In June 2016 I contacted the MSK and completed a telephone questionnaire and was told an appointment would be sent.
Beginning of June 2017 I was contacted for an short notice appointment for the next day, which I could not accept as I away from home until Saturday. Another appointment was received a few days later, for the end of June 2017 which I attended.
I followed the physiotherapist advice but unfortunately my foot did not respond, indeed pain during the night increased. At the end of July I was referred to the Podiatry Dept at the MSK Centre and attended an appointment there today.
I have been given advice and insoles to wear and another appointment at the end of the month.
My point is simple. I am in my early 70s, still having foot pain, getting less physical activity and taking strong painkillers which affect my stomach.
I think this MSK self referral route needs sorting out I. e. accountability for it's existence.
It seems to me like a good idea gone wrong. If patients are no better and possibly worse when they do eventually get an appointment, I think the NHS has even more work in terms of time and money to do in the long run ..... never mind the quality of life of the patient.
I would say that I have had excellent treatment from the Physio Dept in Ayr in the past.
Managers and whoever decided on this system, look at again, I believe it just isn't working efficiently
"Waiting for a physio appointment"
About: Biggart Hospital / Prosthetics/Orthotics Biggart Hospital Prosthetics/Orthotics Prestwick KA9 2HQ University Hospital Ayr / Trauma & orthopaedics University Hospital Ayr Trauma & orthopaedics KA6 6DX
Posted by Pennymac (as ),
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See more responses from Eunice Goodwin
Update posted by Pennymac (a service user) 6 years ago