"Absolutely shocked!!"

I am absolutely gutted with the service we got from Walsall Manor hospital.

We came at 1.20 and we got discharged at 6.30pm!!!!

We came with our 6 months old baby! He was really sick!

I am absolutely disgusted with the treatment and the service we got from this hospital. It seems like they do not care about anything or anybody. The doctors were just casually talking to staff leaving patients waiting anxiously. I have seen it with my own eyes.

About 4 or 5 nurses seen the baby and kept asking the same questions! Felt really frustrated and angry as we kept repeating ourselves.

Finally the paediatric doctor came and seen him after 6 hours!

I have never experienced anything like this before!

We came to visit family from London . I have to admit Royal London hospital is the best for babies. Within 30min of arrival they see you and a paediatric is already waiting for you.

I guess this hospital is really backwards and need to update their service! I came back from moving my car from the car park as my time limit was up, I came to A&E reception asking to go back... they looked at me as if I was a liar and a criminal. They said my son has been discharged, when I challenged them with ward proof, they then made a weird face and toldme to go to another building....

The nurse seem to have a go at us for bringing the baby to hospital. I felt really uncomfortable. The nurse said that the baby is smiling so no need to come. Omg! What kind of statement is that? So unprofessional and immature! My baby smiles at people anyway...its his natural habit. At least my baby smiles... some staff didn't even bother. Seems like they need to learn from babies!

I will never recommend anybody to come to this hospital.

I am really really disappointed!