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Care Opinion

Procedure

Posted By Good

"Procedure"

About: Musgrove Park Hospital / Urology

(as the patient),

I attended MGP hospitals X-ray department  to have a renal cyst drained I was treated kindly and professionally by all in the X-ray department during and after the procedure

 I would also like to pass on my thanks to the staff in the day care ward who also looked after

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Responses

Response from Charmaine Griffiths, Volunteer and Patient Involvement Lead, Patient Experience, Somerset NHS Foundation Trust 6 years ago
Charmaine Griffiths
Volunteer and Patient Involvement Lead, Patient Experience,
Somerset NHS Foundation Trust

Submitted on 04/08/2017 at 10:06
Published on Care Opinion at 14:10

Dear 'Good'

Thank you so much for taking the time to share your positive experience and gratitude following your recent visit to Musgrove Park. I hope your are recovering well.

It is a pleasure to read you felt treated with such kindness and professionally by our staff in the Xray Department and the Day Care Ward. I will of course pass on your message of thanks to all the teams involved in your care and I know they will appreciate receiving your feedback.

Thank you for getting in touch and I wish you a full and speedy recover.

With kind regards,

Charmaine Griffiths

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Good (the patient)

Thank you for your response and nice to know my comments are being passed on many thanks

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