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Care Opinion

excellent service

Story from nhs.uk

"excellent service"

About: Royal Preston Hospital

The pain management team are excellent , they are very busy but the nurses and drs are proffesional but very approachable and put you at ease

I have been under the pain management team for many years they listen and answer any questions you may have . They try everything to find a solution to help ease your pain and help with your quality of life . When they find a treatment plan /procedure that works they try thier best to make sure you recieve the treatment regularly.

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 6 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 01/08/2017 at 13:00
Published on Care Opinion at 17:50

Thank you for your kind words of appreciation for the care and service provided to you by our Pain Management Team.

The staff work extremely hard to provide a service to meet the needs of individual patients, but it is always tremendously reassuring to receive confirmation from patients or their relatives that this is indeed the case.

I have ensured that your comments have been shared with the teams and also the management team.

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