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Reassurance to apprehensive fellow patients

Story from nhs.uk

"Reassurance to apprehensive fellow patients"

About: Friarage Hospital Site / General surgery

This occasion had hernia repair, previously hip replacement and vasectomy. As retired from NHS, well aware how all aspects of care were of high standard. Caring nature of staff evident, particularly those aspects difficult to "target" or measure. I would be happy for my close relatives to receive care here (even after my demise).

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Responses

Response from South Tees Hospitals NHS Foundation Trust 6 years ago
South Tees Hospitals NHS Foundation Trust

Submitted on 25/07/2017 at 14:42
Published on Care Opinion at 16:59

Dear Ian,

Thank you for taking the time to share your story.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to the relevant department, however if you would like me to pass it on to specific staff members I will need some further details as the information you have given here has been anonymised. If you would like to provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 0282451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Chloe Holmes - Patient Experience Administrator

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