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"Good experience for our first baby"

About: The Royal London Hospital

We have been registered in Royal London Hospital for our first baby. After reading the mixed reviews, we were originally a bit worried. However, during the period of the pregnancy, the experience is excellent.

My wife has suffered some symptoms, which require the continuous monitoring by seeing the doctors, midwives and conduct scan. We have been well notified for all the facts, issues and most recommended actions, and feel we are informed and taken well cared throughout the period.

As a result of early water broken, we have been placed in observation for 1.5 days, the staffs are professional and friendly. During the induction period, we have once again been well given the information for step, consequences and so on.

I would like to particularly mention the midwives working in the labour department. They have shown the great professionalism and extremely helpful and encouraging during the labour process. One midwife has even accompanied with my wife for some of the repairs, and the other midwife has helped to look after the new born baby. This is truly exceptional and hat off for them!!!

Overall I am very satisfied with the experiences we have for our first baby.

Also the slight improvements for the hospital may be focused on better time management as sometimes we have to wait up to 1.5 hours after our appointed time to see the doctor; also, in the post antenatal services, you have to pay 120 pounds a day to have your own "amenity room" which is a bit expensive! Otherwise it was all great

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Responses

Response from The Royal London Hospital 6 years ago
The Royal London Hospital
Submitted on 28/11/2017 at 17:31
Published on nhs.uk at 18:31


Thank you for your kind review and the constructive feedback, we pride ourselves on staff delivering safe and compassionate care and are so happy you had such a positive experience.

Your feedback has been passed on to Maternity Services. Congratulations on the birth of your child!

Kind Regards,

Barts Health NHS Trust

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