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"Everyone introduced themselves by name"

About: University Hospital Wishaw / Day Surgery

(as the patient),

Attended day surgery yesterday, for, to me, a delicate procedure. All staff were very attentive and informative and this made it feel easy to ask any questions about my procedure and aftercare. And can I say it's the best recovery I've made from any general anaesthetic I've had over the past few years, thanks. Everyone did introduce themselves by name and while I remembered at the time I have forgotten a few names but thanks to all that attended to me yesterday.

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Responses

Response from Pauline Warnock, Service Manager - Surgical, University Hospital Wishaw, NHS Lanarkshire 6 years ago
Pauline Warnock
Service Manager - Surgical, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 24/07/2017 at 12:11
Published on Care Opinion at 12:37


Dear Sam Bloggs,


Thank you for taking the time to post this, I am pleased that you found the staff attentive and informative, I will pass on your lovely comments to them.

I hope you have made a good recovery from your procedure.


Regards

Pauline

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