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"Keep up the good work"

About: Golden Jubilee National Hospital / Cardiac Surgery

(as a service user),

I have a congenital heart condition and attend the SACCS clinic at the Golden Jubilee Hospital. I attend as an outpatient and have been an inpatient on 2 occasions. I cannot fault the care and attention received at the Jubilee - Dr. Walker and her team are fantastic! (even when you randomly present at the clinic and end up getting admitted for cardioversion when you should really have presented to A&E).

Staff are easy to talk to, make you feel at ease, explain things clearly and on more than one occasion phoned me to check on how I was doing!

Keep up the good work!

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Responses

Response from Laura Langan, Head of Clinical Governance, Golden Jubilee National Hospital 6 years ago
Laura Langan
Head of Clinical Governance,
Golden Jubilee National Hospital
Submitted on 25/07/2017 at 15:32
Published on Care Opinion at 16:25


picture of Laura Langan

Dear Spera2829,

Thank you so much for taking the time to share your positive feedback. I have shared your kind message with Dr Walker who is thankful and will share with the wider team. Feedback of any kind is very important to us in helping improve the services we provide and we appreciate you sharing your experience.

Best wishes,

Laura

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