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"Lovely Ophthalmologist"

About: University Hospital Hairmyres / Ophthalmology

(as a relative),

My husband recently had eye surgery and one night the stitches in one eye had burst. We were given an appointment to go the A&E department at Hairmyres hospital at just gone midnight. The staff were fantastic and the opthamologist was excellent.

We then went back at a later date for his scheduled appointment to have the stitches in his other eye removed, again the young lady doctor was lovely and so helpful it was just fantastic. While we were waiting to be seen the ophthalmologist we had seen at our emergency appointment when we went to A&E saw us waiting and so came over to ask how we were and how my husband was doing because he had remembered us. Then, when we left our appointment he asked how our appointment went. He was genuinely interested and really cared and I thought it was just tremendous, I was so impressed. The Ophthalmologist was Georges - sorry I don't have his surname, but he certainly went above the call of duty and deserves to be recognised for his caring ways.

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Responses

Response from Cameron Sharkey, Service Manager for Surgical & Critical Care Services, University Hospital Hairmyres, NHS Lanarkshire 6 years ago
Cameron Sharkey
Service Manager for Surgical & Critical Care Services, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 18/07/2017 at 16:57
Published on Care Opinion at 17:27


picture of Cameron Sharkey

Dear warmwr33,

Thank you for sharing the positive experience that your husband had when he visited the Emergency Department at Hairmyres and at subsequent follow-up appointments.

I will be sure to share your kind words of thanks with Dr Georgios Tsokolas. As you say, it certainly sounds as if he went above and beyond what might be expected to make sure that your husband was being well cared for.

I hope that your husband continues to heal well from his surgery.

Kind Regards,

Cameron

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