This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Rapid eye access"

About: The Maidstone Hospital / Ophthalmology

After a fall fracturing my skull I was referred to Rapid Eye as many line floaters. After initial consultation I was told everything looked OK. A week later after going to my local optician, as floaters had thickened into dark black linesI was sent back to Rapid eye as they said there was a tear.

This was lasered automatically as an A and E patient..

A week later I went back for follow up and was told again all looked OK and referred me t the Retina Dept in three weeks time. Ironically following week I lost partial sight and again my optician said I now had retina detachment and was sent back to Rapid Eye. Initially I was told it was,OK to wait 4 days for the operation but a colleague overruled this and

I was referred to another hospital the following day for an operation. Whilst having the operation the surgeon said the orgnal tear had only been lasered 85% and was very deep so they felt it highly likely it would not have taken anyway. They also found a few other tears that had been missed. They also said if I had waited 4 days for the operation I would have lost my sight in that eye.Staff are kind and friendly but I am very concerned everything is so rushed no one is noticing the basics.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from The Maidstone Hospital 6 years ago
The Maidstone Hospital
Submitted on 26/07/2017 at 13:10
Published on nhs.uk on 27/07/2017 at 04:11


Thank you for taking the time to write about your experience in the Opthalmology department at Maidstone. We would like to be given the opportunity to respond to your concerns but in order to do this we will need further details from you. Please contact the PALS service at mtw-tr.palsoffice@nhs.net if you would like us to take this further. In the meantime we will pass your feedback to the Opthalmology service for consideration.With kind regards, the PALS team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k