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"Minor Stroke"

About: Good Hope Hospital / Stroke care

(as the patient),

I began to get nasty long terms headaches and went to see my GP. After a lengthy diagnosis, she thought I had had a minor stroke. I am nearly 68. I was told she would refer me to the Good Hope Hospital. My previous dealing with Good hope left me with a sour taste in my mouth, 5 days in a bed after a knee cleaning op, with virtually zero attendance or care. I stank to say the least, but that was back in the 90s.

I received a very prompt phone call asking me to attend the Minor Stroke Centre where I was treated wonderfully. As you can imagine I was worried. After an ECG and blood extraction (I HATE needles) I saw the consultant. After a lengthy examination, he recommended I visit my optician for a full eye checkup. He also sent me for a scan of my neck to check the flow of the blood to the brain. Very professional staff and I felt cared for. My eyes were given 100% and was the neck scan. This was a month ago. I felt reassured when I left the hospital. I went back later for a scan of my head by appointment but do not know the results, after 3 weeks of waiting. The main point I wish to address was the kindness, care and attention I received whilst in Good Hope. Brilliant. My sincere thanks to all the staff for giving me reassurance, care, and treated me like a human being. I am more than grateful.

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Responses

Response from Good Hope Hospital 6 years ago
Good Hope Hospital
Submitted on 14/12/2017 at 13:00
Published on nhs.uk at 15:32


Dear Patient,

Please accept my apologies for the delay in responding to your posting.

Thank you for taking the time to post your comments, following your care and treatment at Good Hope Hospital

I am pleased to read that your experience this time round was much better than that in the 90’s and that the staff were able to reassure you and that you was treated wonderfully by the staff.

I will be delighted to ensure that your feedback is highlighted to the senior management team, who I am sure will both be thrilled to read your comments and ensure it is highlighted to the staff.

I hope my actions are acceptable and once again thank you for taking the time to provide your comments, as all patient and family feedback is very important to us.

Best wishes

Miss J. Langham

Patient Services Officer

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