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"Great confidence in the Urological team and..."

About: Royal Berkshire Hospital / Urology

Reassuringly just received post op outpatient appointment which will complete a very good hospital experience from the Urological team and Hopkins ward at Royal Berkshire Hospital.

From a very early morning visit to A and E where my husband received prompt treatment via the Surgical Assessment Unit to Hopkins Ward. He received much courtesy and kindness at every stage with clear explanations of what was happening and what to expect next.

Returning later for surgery, my husband felt confidence in all he saw and received great care. Thank you.

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Responses

Response from Royal Berkshire Hospital 6 years ago
Royal Berkshire Hospital
Submitted on 13/07/2017 at 10:44
Published on nhs.uk at 11:30


Thank you for taking the time and trouble to give such positive feedback. The teams work very hard to provide a high standard of care so will be very pleased to read your post which the matron will share with them.

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