"Urology dissapointment"

I accompanied my wife, who has dementia, to her Urology appointment P.M.

Due to our inability to use public transport and the distance from our home to the hospital, we had to order an ambulance.

we arrived at the urological department 20 minutes late as the ambulance had to make several difficult pickups.

The purpose of the appointment was to remove a catheter from my wife, and to est her urological function.

We were kept waiting for a very log time, and there were several other patients attending.

Upon eventually seeing a nurse, my wife was asked the purpose of the visit!

On telling the nurse why my wife was there, and of and her dementia, we were asked to wait further to see the ward sister.

Eventually, when the ward sister arrived, we were informed that it was too late in the day to perform the needed tests, and that a further appointment will be needed.

We had wasted almost a whole day in attending this appointment, as we were not only delayed by the ambulance, but also by the waiting for a nurse.

A new appointment has now been received for my wife, but it clashes with an appointment for myself in Queens hospital, so I am unable to accompany her at King George's.

I cannot seem to get an answer from the telephone number supplied so that my wife can be relocated a different appointment.

All in all, not a very good day.