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"Outpaient Department."

About: Royal Sussex County Hospital / Cardiology

I would like to say how good my experience was.

I had an appointment with a doctor who explained my position clearly, with a lot of patience and with a pleasant and friendly manner. I felt at ease. The student was very nice also.

Everyone in the department looked after me well and efficiently

There was an atmosphere of an exceptionally helpful and outgoing nature.

They all worked so well together.

A member of staff not of the department, when we were looking for the toilets, accompanied us instead of just giving verbal directions.

I am an amputee and really appreciate that sort of thing when in an unknown environment.

My visit went so easily and I would like to thank you all.

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Responses

Response from Royal Sussex County Hospital 6 years ago
Royal Sussex County Hospital
Submitted on 22/08/2017 at 09:48
Published on nhs.uk at 10:31


Dear Theodosia

Thank you for your comments, I was so pleased to learn of your experience.

I will ensure that your comments are shared with the department, who I know will be grateful.

With best wishes to you

Hannah Pacifico

Patient Experience Team

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