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"Minor operation by a nurse practitioner"

About: Forth Valley Royal Hospital / Day Surgery

(as the patient),

Today I went to Larbert Hospital to have a dermatofibroma removed from my lower leg. I came prepared to wait a long time and decided to arrive 15 minutes early at the ambulatory care unit rather than going for a coffee. I handed over my letter to a helpful nurse who informed me that the person before me had not turned up and that I could be taken through immediately. My partner was encouraged to come through with me.

The nurse turned out to be the practitioner performing the minor operation. He (David) had a lovely manner, was very reassuring, communicated the procedure clearly and performed it in a very professional yet informal manner, putting me completely at ease. The nurse assisting him was friendly and very interactive. I was only in the unit for 30 mins, reading matter completely untouched and procedure completed successfully.

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 6 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 07/07/2017 at 14:34
Published on Care Opinion at 14:44


Thank you so much for getting in touch with such lovely feedback. I have shared your comments with David and the team and they are delighted that you felt at ease during what can be a very anxious time and that you felt your procedure was carried out professionally and efficiently. We all appreciate you taking the time to feed this back to us. I hope your wound is healing well.

Kirsty Muirhead

Minor Operations Nurse Practitioner

Forth Valley Royal Hospital.

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