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I felt this was a very special experience.

Posted By sambafy93

"I felt this was a very special experience."

About: North Devon District Hospital / General surgery

(as the patient),

I had to have a small operation in May and was treated at the Petter Day Treatment Unit. I was there as a day patient, despite my anxiety beforehand it was brilliant.

Leander and Rachel, the nurses who looked after me that day were lovely, however, it was Dr Love, the anesthetist who listened to my concerns, reassured me and made sure I was comfortable with the way the pain relief would be administered and managed who made it special.

I was to have general anesthetic but because I’m very panicky he did agree to give it very gradually. If at any time I wanted to withdraw he would stop and would switch to an epidural. Because of his care and understanding I felt this was a very special experience.

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 6 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 03/07/2017 at 11:16
Published on Care Opinion at 11:25

Dear Patient

Thank you for submitting your feedback on the website. I was very pleased to note you received such empathetic and considerate care, at what was obviously a very anxious time for you, as you required a general anaesthetic.

I have shared your very kind comments with the Consultant and nurses, where they will be warmly received.

I do hope you are now fully recovered, and feel more confident in undergoing any further treeatment you may need.

with best wishes

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