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"My intensive care experiance"

About: Southmead Hospital

After an extremely nasty horse riding accident it resulted in me spending 3 1/2 days in ICU at Southmead due to sustaining grade 4 lacerations to my liver as well as fractures to my clavicle, 4 ribs and pelvis. The care that I recieved was amazing, the nurses made me feel so comfortable and happy, I would like to thank the team that looked after me but more significantly a nurse who took care of me for 2 consecutive days in the ICU department, the nurse was so lovely and made me feel so comfortable. This department is amazing and I couldn't have been in a better place!

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Responses

Response from Southmead Hospital 6 years ago
Southmead Hospital
Submitted on 29/06/2017 at 08:24
Published on nhs.uk at 09:30


Dear Elena,

Thank you for your very kind comments regarding the care you received from the ICU staff, following your horse riding accident.

It must have been a very scary time for you, but it is good to know that the care you received from the staff made you feel comfortable and happy.

Your feedback has been shared with the staff on the ICU.

I hope you continue to make a full recovery with all best wishes, Sue Needs, Deputy Advice & Complaints Team Manager.

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