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I had beautiful treatment with them

Posted By falcongk77

"I had beautiful treatment with them"

About: Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics South Western Ambulance Service NHS Foundation Trust

(as the patient),

I has having a problem with my hip. I was experiencing a lot of pain and had trouble moving. I had to call an ambulance, who took me to Exeter with a suspected broken hip.

The paramedics from South Western ambulance service arrived in 20 minute or less. I thought they were very good, and kind. I had beautiful treatment with them.

I then had to go through the same experience again but the second time I went to derriford hospital.

I was seen quickly in both cases and the staff were just wonderful and very caring.

Thank you

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Responses

Response from Patient Experience Officer, Royal Devon University Healthcare NHS Foundation Trust (2) 6 years ago
Royal Devon University Healthcare NHS Foundation Trust (2)

Submitted on 28/06/2017 at 16:34
Published on Care Opinion on 29/06/2017 at 11:40

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received.

Response from Sharifa Hashem, Patient Engagement Manager, South Western Ambulance Service NHS Foundation Trust 6 years ago
Sharifa Hashem
Patient Engagement Manager,
South Western Ambulance Service NHS Foundation Trust

Submitted on 29/06/2017 at 10:17
Published on Care Opinion at 11:40

Dear falcongk77,


Thank you for taking the time to share your story and I hope you are recovering well.

It is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance staff involved in your care, however, to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards,

Sharifa

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