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"Neurology cluster and migraine"

About: Hull Royal Infirmary / Neurology

I've had 30yrs of terrible clinics and ignorant experts... UNTIL HULL.

I'm travelling 140miles each way for Hull neurology (says a lot)...

It is normal to get referred to the head of a department and actually assessed by a lower member of the team (everywhere)... and possibly treated by a third, the one who knows your problem.

The doctor was great... they got to the root of the problem quickly and without fuss... more than all my previous clinic / experts had done... treatment was worked out and my GP notified to change my treatment

The only fly in the ointment was Hull was not au-fait with a patient from the other side of the country (the other coast).. this caused problems with tests and I will drive to Hull for them as its easier than getting them done locally.

I am only willing to drive for 2 1/2 hrs each way because of the great service from doctors and the specialist nurse.

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Responses

Response from Hull Royal Infirmary 6 years ago
Hull Royal Infirmary
Submitted on 28/06/2017 at 08:44
Published on nhs.uk at 11:31


Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the Neurology department.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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