This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Excellent thorough service"

About: Wythenshawe Hospital / Gynaecology

I was referred to the gynaecology department by my GP following some post-menopausal bleeding. The appointment came through within a week and the consultant I saw was extremely thorough, conducting several tests, including a hysteroscopy. The nursing staff were also excellent in supporting me through this not-very-pleasant procedure. All the staff were reassuring and sensitive to the potentially embarrassing nature of the examination, everything was explained in detail and conducted with dignity.

We all know that the NHS is under tremendous pressure but I have nothing but praise for the way I was treated by NHS staff during my recent visit.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wythenshawe Hospital 6 years ago
Wythenshawe Hospital
Submitted on 17/01/2018 at 13:42
Published on nhs.uk on 23/02/2019 at 17:05


Thank you for taking the time to post your comment on the NHS Choices website. Please accept our apologies for our delayed response to your comments.

We were pleased to read that you had a positive experience at Wythenshawe Hospital’s Gynaecology Department. We were especially pleased that you receive your appointment in a timely manner and that you found our staff to be thorough, reassuring and sensitive in supporting you throughout your care and treatment.

It is always good to receive feedback which highlights the hard work and dedication of our staff. We were pleased that you received a good standard of information and that you felt that your dignity was maintained as this is one of the core values of our Trust.

We will ensure that your feedback is passed on to the Deputy Head of Nursing so that it can be shared with the wider team.

The Patient Experience Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Patient Experience Team, Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust
Submitted on 17/01/2018 at 13:44
Published on Care Opinion at 13:46


Thank you for taking the time to post your comment on the NHS Choices website. Please accept our apologies for our delayed response to your comments.

We were pleased to read that you had a positive experience at Wythenshawe Hospital’s Gynaecology Department. We were especially pleased that you receive your appointment in a timely manner and that you found our staff to be thorough, reassuring and sensitive in supporting you throughout your care and treatment.

It is always good to receive feedback which highlights the hard work and dedication of our staff. We were pleased that you received a good standard of information and that you felt that your dignity was maintained as this is one of the core values of our Trust.

We will ensure that your feedback is passed on to the Deputy Head of Nursing so that it can be shared with the wider team.

Opinions
Next Response j
Previous Response k