This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Fine staff and good treatment"

About: University Hospitals Of Leicester NHS Trust

I was discharged last Sunday from Ward 22 at the LRI following major bowel surgery. I cannot speak too highly of the care I received from all the staff--medical, nursing and ancillary. They all coped with the extreme heat wave we had and kept us all as cool as possible. Yes, there were times when a few language problems occurred, and , yes, not all staff were equally as good, but overall I am more than pleased with the service I was given--save for one thing only! The quality of NHS cuisine remains appallingly low and poor in choice--why, for example the nasty yoghurts with no ice cream as an alternative, while much of the fish tastes as if it left the Ark before Noah! That apart, well done to one and all--you looked after me with patience and dignity and were there when needed--and I will admit I was not always an easy patient.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from University Hospitals Of Leicester NHS Trust 6 years ago
University Hospitals Of Leicester NHS Trust
Submitted on 27/06/2017 at 10:47
Published on nhs.uk at 11:33


Dear Reviewer,

Thank you for taking the time to post your comments. We are delighted to hear about the care you received. We are, however, sorry to hear about your concerns regarding the food. We will pass on your feedback to the teams involved who will take on board your comments so that we can improve our service for the future.

Kind regards,

Communications Team

Leicester's Hospitals

Opinions
Next Response j
Previous Response k