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Emergency Eye Appointment

Story from nhs.uk

"Emergency Eye Appointment"

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

On 18.6.17 I rang the Eye Emergency Contact Number in a very anxious state.

I was put through to the doctor and when I explained my symptoms they arranged to see me in the Eye Department at RCHT within half an hour of my call.

I cannot thank hithe doctor enough for the very kind, professional and reassuring way they treated me and for all the help and advice the doctor gave me.

I couldn't have asked for more. Thank you .

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Responses

Response from Royal Cornwall Hospitals NHS Trust 6 years ago
Royal Cornwall Hospitals NHS Trust

Submitted on 26/06/2017 at 15:38
Published on Care Opinion at 15:39

Dear Anonymous

Thank you for taking the time to give feedback about your recent experience with our Emergency Eye Service. I’m sorry that you had such a worrying time but am glad that your Doctor, and staff in our Emergency Eye Department were able to reassure you and treat you with kindness and professionalism.

I know that the team will be delighted to receive such lovely comments and thank you again for taking the time to get in touch.

I hope that you are recovering well and wish you the best for the future.

Julie Hughes, Patient and Family Experience Coordinator

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