This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Very poor experience

Story from nhs.uk

"Very poor experience"

About: Wansbeck Hospital

After visiting the urgent care centre we were very impressed and had high hopes for this hospital. However, when my partner was transferred back to wansbeck we had a completely different story. Very poor care indeed and absolutely abysmal attitude from the staff nurse, very disappointed indeed.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wansbeck Hospital 6 years ago
Wansbeck Hospital

Submitted on 25/06/2017 at 21:23
Published on nhs.uk on 27/06/2017 at 04:11

Dear LAJKP,

I am so sorry to hear this – thanks very much for bringing it to our attention. I’m naturally keen to find out what ward your partner was on ? There is no justification for poor attitude or behaviour from a member of staff and I’m very disappointed this has clouded what had previously been a positive experience for you.

Do please get in touch so that we can share with the team involved in a meaningful way. It is important to us to act swiftly on any shortfalls in our care and compassion.

My email is annie.laverty@nhct.nhct.nhs.uk

I do hope your partner is doing ok ?

With best wishes,

Annie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k