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"Follow up appointment"

About: Royal Surrey County Hospital / Rheumatology

Having waited for well over 3 years for a follow up appointment I meet with a consultant who was very helpful and apologetic for my long apsence from the clinic and couldn't understand how it happened. Every time I rang to see where my appointment was I was told I was on a waiting list. I'm now on a new course of drugs and an expected return visit within 3 months. I haven't received an appointment so followed up with phone calls. Really difficult to get through but guess what I'm on a waiting list

This means if I'm not seen I won't be able to get any more medication until I've been seen.

Here's hoping. The staff are always most helpful but couldn't give me any answers this time

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Responses

Response from Royal Surrey County Hospital 6 years ago
Royal Surrey County Hospital
Submitted on 26/06/2017 at 11:11
Published on nhs.uk at 11:32


Thank you for taking the time to share feedback on your experience at Royal Surrey County Hospital.

I am disappointed to read of the difficulties you have encountered and am keen to ensure that you do not run out of medication.

Please could you email rsc-tr.communications@nhs.net, so that we can look into your care.

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