"Gresty Brook/Grosnevor medical centres"

I have been a patient at Grosnevor/Gresty Brook for approx 25 years.

Most of my care has come from Grosnevor.

First of all, I would like to say something about wider support.

I have needed care and treatment a range of services provided y my GP surgery over the years including diabetic clinic , physio , phlebotomy .

Reception staff have never been anything but polite, professional and helpful.

The nurses who are responsible for diabetic clinic are again all of the above . Also they offer clear knowledgeable advice and over the past 13 years been more than helpful and patient with me in managing my diabetes.

Of course, over the years I have seen different g.p's at the surgery's and have had support with a wide range of medical issues , some straight forward and lovely such as pregnancy and post natal care and some life threatening/ changing events.

I cannot thank everyone involved in my care enough - in these challenging times for the NHS my care is , in my view , the very best.

I cannot end this review without saying a word or two about my named G.P.

They are and always have been, the best G.P I could ask for.

I have been treated with dignity and respect at all times.

They have a natural ability to put me at ease ( they know visiting the doctors is not what I like to do !)

However, they have always provided robust care and treatment , giving me opportunities to be involved and to make decisions in my own care.

Alongside this, they have ensured I have the information to make informed decisions.

They are human ---- and takes the time to listen , which in turn enables me to be open and honest about my health.

In a stretched NHS this cant be easy for them - but i believe their care and dedication are to be commended - I dread the day they leave/retire !

Thank you to my doctor and all the staff.