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"In gratitude of my care"

About: Royal Alexandra Hospital / Gastroenterology

(as the patient),

I have suffered from ulcerative colitis for many years, being diagnosed way back in 2005, and I have been linked in with the IBD care team at the RAH for most of this time as they continue to take care of my treatment.

I wanted to write this to express my gratitude and thanks to those involved in my care and also explain a bit about what makes the service so valuable to me and others in my position.

IBD is an illness that can be constantly in flux and require support on many levels. Having specialist, dedicated staff that are available as and when you need them gives patients like myself stability and confidence when living day to day with IBD.

Although I have regular reviews and appointments with the team I am also able to reach them (via telephone or email) as issues arise, giving me huge peace of mind and ensuring that any symptoms I may be experiencing are not left to gradually worsen.

The team have been able to assist me with a wide range of things from any general enquires I may have had through to effectively managing my condition, medication and potential side effects.

I am in no doubt that my physical health, and my psychological well-being, are both in a good place as a direct result of the care I have received from the team.

I have also come into contact with other previous and existing patients who have worked with/still work with the IBD care team in the RAH in Paisley and all hold the staff, and their service, in as high regard as I do.

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Responses

Response from Marie Farrell, Sector Director - Clyde, NHS Greater Glasgow and Clyde 6 years ago
Marie Farrell
Sector Director - Clyde,
NHS Greater Glasgow and Clyde
Submitted on 01/07/2017 at 15:11
Published on Care Opinion on 02/07/2017 at 19:54


picture of Marie Farrell

Dear AlanT


Thank you for taking the time to such positive comments about the staff who have been involved in your care. It is always rewarding for staff to be recognised for the care they provide, I will ensure all those involved and specifically mentioned see your posting.


Good Health

Best wishes

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