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"Bit disappointed"

About: Pontefract General Infirmary / General surgery

I was booked in at the weekend for an operation.

When I arrived at the hospital it was totally empty! I made my way to day surgery and waited in a dark corridor then 2 nurses came out. I was checked in and put in an open area with 4 chairs and curtains.

Had blood pressure checked and went through the forms. I was second on the list to go down to theatre. The anaesthetic dr came to see me then the surgeon.

They told me that the op worked on 8/10 patients yet on my form it said 55% I was told by one nurse to get my gown on and told by another not to! the theatre nurse and orderly came for me and I was put to sleep in seconds. I woke up to 2 other nurses the op and recovery totalled 1hr I was given tea and toast and told I could leave in around 90 minutes. The staff were friendly the whole area was spotless. The only thing I can fault - and I'm still a bit annoyed about - I was given no advice at all! No aftercare plan nothing. I wasn't told if I could use my arm or move it bend it not bend it

I asked the nurse but they just gave me a blank look. My hand and arm were swollen for 3 days I wasn't told this could happen and what to do about it. I was really upset I felt like you've had your op now go goodbye

I've had to Google aftercare and have been in touch with 2 nurse friends of mine. I would recommend this hospital but would advise everyone to ask questions.

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Responses

Response from Pontefract General Infirmary 6 years ago
Pontefract General Infirmary
Submitted on 22/06/2017 at 11:23
Published on nhs.uk at 14:32


Thank you for your feedback. The hospital does not run out patient clinics at the weekend, and so is considerably quieter. We would be pleased to arange for your concerns regarding aftercare/advice to be investigated if you would like to contact us directly.

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