My husband has recently been discharged from Ward 9. The care was excellent and staff were a credit to the nursing profession. Open visiting was a life saver for us.
What could have been better was access to the lifts. I was fortunate I could use the stairs but with only one lift working in the medical block I witnessed lots of people waiting a long time for an available lift. This included patient transfers, stores, relatives and in fact a disabled visitor being asked to get out to allow an empty trolley to get. Not particularly person centred!
"Only one working lift, but care was excellent"
About: Glasgow Royal Infirmary / General Medicine (Wards 3, 4, 5 &46) Glasgow Royal Infirmary General Medicine (Wards 3, 4, 5 &46) G4 0SF
Posted by Zaza (as ),
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See more responses from Nicole McInally
See more responses from Nicole McInally