My mum has advanced dementia.
Yesterday afternoon she had a fall, cut her head and was taken to Addenbroke's by ambulance.
Everyone involved from ambulance crew to transport home was kind, patient, caring, professional.
I cannot praise them enough.
Mum is doubly incontinent and unable to communicate, she is also restless and agitated - not an easy patient.
I always expect the highest standards of treatment at Addenbroke's but the kindness, good humour and consideration for her needs (including food and drinks) was wonderful.
Thank you to everyone involved, I cannot praise you enough.
"Fantastic patient care"
About: Addenbrooke's Hospital / Accident and emergency Addenbrooke's Hospital Accident and emergency Cambridge CB2 2QQ
Posted via nhs.uk
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