"I cannot praise this unit highly enough"

I went into Ekmstead Day Unit for a colonoscopy, I was quite apprehensive about the procedure, However -----

From the moment I arrived I was met by a friendly receptionist and very quickly by a nurse who went through the essential paperwork with me, he clearly explained the procedure and put my mind at rest. I was told exactly where I was on the list and how long I would have to wait (which was spot on). I was very soon shown to my bed and looked after by the nursed who could not have been more caring and friendly. I was quite amazed how efficient the ward ran. Again when my turn came around, I was cared for in a manner that took all concern about the procedure away. The procedure was clearly explained again by the theater staff which helped ease my concerns. As it was it was a non event, no pain, discomfort, embarrassment etc.

Every member of staff and the surgeons etc, introduced themselves and made me feel welcome.

I cannot praise this unit highly enough (and I will never forget my name and birth date again: ) )

Thanks