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Vascular Department

Story from nhs.uk

"Vascular Department"

About: University Hospital Of North Durham / Vascular surgery

I attended Ward 13 at the beginning of May 17 for a below knee amputation and my stay lasted foe a period of 9 days beore returning home for recuperation and district nurse care. Throughout my stay I found that all the staff on Ward 13 were very responsible and caring carrying out their duties under extreme pressure due to staff shortages. Night shift was always a time when nursing staff were pushed to the limit but patients were always treated with respect. I found the ward set up to be good and the cleanliness to be acceptable to all patients and I was satisfied with the treatment I received.

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Responses

Response from University Hospital Of North Durham 6 years ago
University Hospital Of North Durham

Submitted on 15/06/2017 at 10:05
Published on nhs.uk at 12:32

Dear Bob

Thank you for providing feedback on your recent admission to Ward 13 at the University Hospital of North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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