This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"They were a shining example for the NHS"

About: University Hospital Wishaw / Emergency Department

(as a service user),

I was forwarded by my GP to the Ambulatory Emergency Care Unit at Wishaw General Hospital to investigate my above condition.

On arrival at the A&E Dept. I was directed to the above Care Unit where I was immediately attended to and allocated a bed.

A complete analysis followed

Personal Details noted

Blood pressure taken

Temperature taken

Blood taken

There followed an explanation of my problem with a doctor

Refreshments (coffee) was provided while waiting results of bloods

On receiving blood results was spoken to by the unit consultant ie asking questions about my condition etc. carrying out various examinations pertinent to my condition then explained his prognosis and that he was sending me for a CT Scan to be absolutely certain that there was no stroke activity.

I received the all clear re the Scan and was allowed home.

In total I was in the unit for approx. 5 hours and I could not fault any of the staff on any activity and they were a shining example as to what the NHS can be.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 6 years ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 08/06/2017 at 16:54
Published on Care Opinion at 16:57


picture of Andy Pender

Dear Glowworm,

Many thanks for taking the time to post your experience if the care you received while attending the AECU.

I was delighted to read your positive comments and I will share these with the staff who will also be pleased to read these.

Many thanks once again.

I hope this finds you feeling better.

Best wishes

Andy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k