"Excellent service/attention at minor injuries unit"

Re:

My ‘Scatched Eye’ visit/treatment

Firstly just to say that i have finished my 4 days of ointment application now and a further 5 days later my eye appears to be fine.

Secondly to say ‘Thank You’ to you and your nurse and your hospital/minor inj. unit in general.

You and your nurse were very kind, pleasant, considerate and thorough – the unit’s other staff were the same as well.

The Minor Inj. Unit is a terrific idea and everywhere is very clean and tidy.

This all even though i was not a ‘local’ and was ‘sent’/’recommended’ to you by the triage nurse at my doctors.

I have also sent your standard feedback form to the manager with a copy of this letter and done a web review

Barry Harpham