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Professional and down to the point

Posted By nono22

"Professional and down to the point"

About: Locala Community Partnerships CIC / Drug and alcohol service

(as a service user),

Professional and down to the point

When I'm struggling with my health they really listen and start me a plan and help motivate me

It's like tough love, but I get it, and I know they want me to be healthy and happy - what's best for me

They also try to be flexible but sometimes the appointments can be strict timing

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Responses

Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 6 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships

Submitted on 25/05/2017 at 08:53
Published on Care Opinion at 09:08

Dear Nono22

Thank you for sharing your feedback with us. It's great to know that you feel the team are helpful, supportive and professional. Like you say, sometimes it can be 'tough love' but it's good to know that you are making good progress as a result.

Best wishes

Sarah

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