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I cannot praise the staff enough

Posted By AberdeenAngel

"I cannot praise the staff enough"

About: Aberdeen Royal Infirmary / Acute Medical Initial Assessment

(as a service user),

I attended A&E last night following a wrist injury. I cannot praise the staff enough, reception was brilliant and, I was seen so efficiently. The nurse in minor injuries, sorry I can't remember her name but, she was fantastic. Was really thorough even though I was certain nothing was too badly damaged and, she sorted me out with a splint and advice for pain relief all in a matter of less than 2 hours! Was home in no time and very grateful for that nurse who really was so lovely! !

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Responses

Response from Fiona Robertson, Chief Nurse, Dr Gray's Hospital & Moray HSCP, NHS Grampian 6 years ago
Fiona Robertson
Chief Nurse, Dr Gray's Hospital & Moray HSCP,
NHS Grampian

Submitted on 22/05/2017 at 18:24
Published on Care Opinion at 20:44

Dear AberdeenAngel

Thanks for your post and for the praise that you have for the staff that were involved in your care last night when you injured your wrist.

I am really pleased to hear that your received timely care and advice and that you were back home quickly.

I will share your thanks with the A&E team who will be delighted with your comments.

With best wishes

Fiona Robertson Chief Nurse

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