"Excellent Optometrist"

About: Western Eye Hospital

What I liked

Excellent Optometrist

What could be improved

Staff - please answer your phone! Impossible to make a check up appointment. I keep getting put through to someone else and then get a flatline. I have been calling for two weeks and need a check up appointment urgently. As a victim of an unprovoked attack, I do not wish to go through even more stress.

Story from nhs.uk


Response from Western Eye Hospital

We are pleased that you were happy with the care you received from the optometrist and apologise that you had difficulty with our phone system.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful