"Excellent Optometrist"

About: Western Eye Hospital

What I liked

Excellent Optometrist

What could be improved

Staff - please answer your phone! Impossible to make a check up appointment. I keep getting put through to someone else and then get a flatline. I have been calling for two weeks and need a check up appointment urgently. As a victim of an unprovoked attack, I do not wish to go through even more stress.

Story from nhs.uk


Response from Western Eye Hospital 9 years ago
Western Eye Hospital
Submitted on 16/08/2010 at 16:50
Published on nhs.uk on 17/08/2010 at 04:00

We are pleased that you were happy with the care you received from the optometrist and apologise that you had difficulty with our phone system.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful