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"Perfect Service & Very thankful for this service."

About: The Royal Victoria Infirmary / Pain Management

I am still under the care of the Pain Team at the RVI & I can't praise them highly enough. From day 1 they set out very clearly what they could do and what they couldn't do. (They are not miracle workers & what you need to bear in mind is what you put in is what you will get out of the service)

I was given access to a wonderful kind & caring pain psychologist, who worked with me & my husband, so that we could better understand & learn how to manage when the pain is so bad on my worst days. - The Consultant who looks after me, has been very kind, caring, like others in the NHS, they are very busy, resources are limited & they have to juggle jobs. For me had I not been able to access this service, I don't think I would be here today. So I like others, are very thankful to this clinic, from the Receptionists right up to the Pain Psychologists & Consultants. Thank you from the bottom of my heart.

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Responses

Response from The Royal Victoria Infirmary 6 years ago
The Royal Victoria Infirmary
Submitted on 06/06/2017 at 12:29
Published on nhs.uk at 12:31


Thank you for taking the time to provide your complimentary feedback regarding your treatment by the Pain Management Team at the Royal Victoria Infirmary. As you acknowledge, Pain Management can be a difficult issues and staff do endeavour to provide patients and their carers with the necessary tools to cope with pain.

We have passed on your kind words to all staff involved and know they will be greatly encouraged by your kind feedback and recognition of their efforts.

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