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Care Opinion

Everyone goes the extra mile

Posted By HarveyBoy

"Everyone goes the extra mile"

About: Glasgow Royal Infirmary / General Medicine (Wards 3, 4, 5 &46)

(as a service user),

The staff at Glasgow Royals ST. MUNGO Day unit are exceptional! ! ! !

From the receptionist, Auxillary, Staff Nurses everyone is helpful polite and goes

the extra mile.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 6 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 19/05/2017 at 10:51
Published on Care Opinion at 15:46

Dear HarveyBoy

Thank you for taking the time to post on Care Opinion. I am pleased to read that you feel all of our staff are not only helpful and polite that they go the extra mile.

I will ensure that your kind words are pass on to the service. The staff will be delighted to receive your feedback.

Best wishes
Lisa

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